Terms of Use

Agreement to our legal terms

We are TRISLON ("Company," "we," "us," or "our"). We operate https://www.trislon.com and related products and services that link to these Terms of Use, collectively called the "Services".

You can contact us by email at olexiy.velykyi.dev@gmail.com or by post at 106 Lincoln Road, Peterborough, Cambridgeshire PE1 4YG, United Kingdom.

These Terms of Use form a legally binding agreement between you, whether personally or on behalf of an entity, and TRISLON concerning your access to and use of the Services. By accessing the Services, you confirm that you have read, understood, and agreed to be bound by these Terms.

If you do not agree with all of these Terms, you must stop using the Services immediately.

Supplemental terms, policies, or documents posted on the Services are incorporated into these Terms by reference. We may update these Terms from time to time by changing the Last updated date. Your continued use of the Services after updated Terms are posted means you accept the updated Terms.

1. Our services

TRISLON provides software tools for local businesses, including mini-sites, lead capture, CRM, calendar workflows, AI content tools, campaign planning, review workflows, chatbot features, analytics, subscriptions, and related automation. The Services are not intended for distribution to or use by any person or entity where such use would be contrary to law or would require us to register in that jurisdiction. Users who access the Services from other locations do so on their own initiative and are responsible for complying with local laws.

2. Intellectual property rights

3. User representations

If you provide information that is untrue, inaccurate, not current, or incomplete, we may suspend or terminate your account and refuse current or future use of the Services.

• You have legal capacity and agree to comply with these Terms.
• You are not a minor in the jurisdiction in which you reside.
• You will not access the Services through automated or non-human means except where we expressly permit it.
• You will not use the Services for any illegal or unauthorised purpose.
• Your use of the Services will not violate applicable law or regulation.
• Information you provide to us will be true, accurate, current, and complete.

4. Prohibited activities

You may not access or use the Services for any purpose other than the purpose for which we make them available. You agree not to:

• Systematically retrieve data or content from the Services to create or compile a collection, database, directory, or similar resource without our written permission.
• Trick, defraud, mislead, or attempt to obtain sensitive account information such as passwords.
• Circumvent, disable, or interfere with security-related features, access controls, billing controls, plan limits, rate limits, or usage restrictions.
• Disparage, tarnish, or otherwise harm TRISLON, the Services, users, customers, or visitors.
• Use information from the Services to harass, abuse, threaten, intimidate, or harm another person.
• Make improper use of support channels or submit false reports of abuse or misconduct.
• Use the Services in a way that violates applicable law or regulation.
• Frame, link to, scrape, crawl, or index the Services in an unauthorised or misleading way.
• Upload or transmit viruses, malware, Trojan horses, spam, repetitive text, spyware, tracking mechanisms, or other material that disrupts the Services.
• Use bots, scripts, data mining tools, scrapers, offline readers, or other automated systems without our express written permission.
• Remove copyright or proprietary notices from any Content.
• Impersonate another person or use another user's username or account.
• Interfere with, disrupt, or create an undue burden on the Services, networks, servers, or connected services.
• Attempt to bypass measures designed to prevent or restrict access to the Services.
• Copy, adapt, decipher, decompile, disassemble, or reverse engineer software forming part of the Services except where applicable law permits this.
• Use the Services to compete with us or exploit the Services or Content for an unauthorised commercial purpose.
• Upload content that infringes copyright, trademark, privacy, publicity, confidentiality, or platform rules.
• Use the Services to store full payment-card data, medical records, government identifiers, biometric data, or other highly sensitive information unless we have expressly agreed suitable safeguards in writing.

5. User generated contributions

The Services may allow you to create, submit, upload, publish, display, transmit, distribute, or otherwise provide content, business information, mini-site copy, files, images, reviews, chatbot knowledge, leads, notes, feedback, or other materials (collectively, Contributions).

You are responsible for your Contributions. You represent that you have the rights, permissions, licences, and lawful basis needed to provide them, and that they do not violate these Terms, applicable law, or third-party rights.

6. Contribution licence

You retain ownership of your Contributions and related intellectual property rights. By providing Contributions through the Services, you grant us the rights needed to host, store, process, display, reproduce, transmit, adapt, and use them as necessary to provide, secure, support, and improve the Services.

You also agree that we may access, store, process, and use information and personal data you provide, together with your settings and choices, in accordance with our Privacy Policy and Data Processing Terms.

By submitting suggestions or feedback, you agree we may use and share that feedback for any lawful purpose without compensation to you.

7. Services management

• Monitor the Services for violations of these Terms.
• Take appropriate action against anyone who violates law or these Terms, including reporting activity to law enforcement where appropriate.
• Refuse, restrict, limit, remove, or disable Contributions, accounts, files, or content where needed to protect the Services, users, visitors, payment providers, platforms, or legal obligations.
• Remove or disable files or content that are excessive in size, burdensome, harmful, unlawful, or otherwise unsuitable for the Services.
• Manage the Services in a manner designed to protect our rights and property and keep the Services functioning properly.

8. Term and termination

These Terms remain in full force while you use the Services. We may, in our sole discretion and without notice or liability, deny access to and use of the Services to any person for breach of these Terms, breach of applicable law, abuse, fraud, payment misuse, security risk, or any other reason permitted by law.

We may suspend or terminate your account, delete or restrict content or information you posted, downgrade paid features where billing fails, or block certain IP addresses where needed to protect the Services.

If your account is terminated or suspended, you may not create a new account under your own name, a fake or borrowed name, or a third party's name without our permission.

9. Modifications and interruptions

We may change, modify, remove, suspend, discontinue, or update the Services, Content, prices, plan limits, integrations, or features at any time and for any reason. We have no obligation to update information on the Services.

We cannot guarantee that the Services will be available at all times. Hardware, software, network, provider, maintenance, security, or other issues may cause interruptions, delays, or errors. We are not liable for loss, damage, or inconvenience caused by inability to access or use the Services during downtime or discontinuance, to the fullest extent permitted by law.

10. Governing law

These Terms are governed by the laws of England and Wales. You and TRISLON irrevocably agree that the courts of England and Wales will have exclusive jurisdiction to resolve disputes arising in connection with these Terms, except where applicable law gives you mandatory rights to bring claims elsewhere.

11. Dispute resolution

12. Corrections

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, or other details. We reserve the right to correct errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

13. Disclaimer

The Services are provided on an as-is and as-available basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the Services and your use of them, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be accurate, complete, uninterrupted, secure, or free of errors, bugs, viruses, or other harmful components. You use the Services at your own risk and should use your own judgement when relying on any content, AI output, recommendation, third-party service, link, or integration.

14. Limitations of liability

To the fullest extent permitted by law, we and our directors, employees, contractors, agents, affiliates, and partners will not be liable for indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the Services, even if we have been advised of the possibility of such damages. Our total liability for any claim will be limited to the lesser of the amount you paid to us for the Services in the three months before the claim arose or GBP 100. Some laws do not allow certain limitations, so some limitations may not apply to you.

15. Indemnification

You agree to defend, indemnify, and hold us harmless, including our affiliates, officers, agents, partners, contractors, and employees, from and against any loss, damage, liability, claim, demand, fees, and expenses arising out of your use of the Services, breach of these Terms, breach of your representations and warranties, violation of third-party rights, Contributions, customer data, published content, or harmful conduct toward another user or visitor. We may assume exclusive defence and control of any matter subject to indemnification, and you agree to cooperate with our defence.

16. User data

We maintain certain data you transmit to the Services to manage performance, provide features, support security, and operate the Services. Although we may perform routine backups, you are responsible for data that you transmit, publish, import, export, or otherwise manage through the Services.

You agree that we will not be liable for loss or corruption of data to the fullest extent permitted by law. You should keep independent copies of important business, customer, legal, or marketing records.

17. Electronic communications, transactions, and signatures

Using the Services, sending emails, accepting policies, completing forms, subscribing, or clicking buttons can constitute electronic communications and transactions. You consent to receive electronic communications from us and agree that electronic agreements, notices, disclosures, policies, records, and signatures satisfy any legal requirement that such communications be in writing, to the fullest extent permitted by law.

18. Miscellaneous

These Terms and any policies or operating rules posted by us constitute the entire agreement between you and us regarding the Services. Our failure to enforce any right or provision is not a waiver. These Terms operate to the fullest extent permitted by law. We may assign our rights and obligations at any time. We are not responsible for failure or delay caused by circumstances beyond our reasonable control. If any provision is unlawful, void, or unenforceable, that provision is severed and the remaining provisions remain valid. No joint venture, partnership, employment, or agency relationship is created by these Terms or use of the Services.

19. Contact us

To resolve a complaint or receive further information about use of the Services, contact us at olexiy.velykyi.dev@gmail.com.

Postal address: TRISLON, 106 Lincoln Road, Peterborough, Cambridgeshire PE1 4YG, United Kingdom.